Online Orders
For questions regarding orders and shipping, please contact us at orders@streetwoodsglobal.com.
General Inquiries
For general questions and support, please email support@streetwoodsglobal.com.
Shipping
Order processing takes 3 to 5 business days.
We ship orders directly from our partners’ warehouses worldwide. Delivery times depend on your location and typically are:
- Within Canada and the USA: 5 to 10 business days
- International Orders: 7 to 21 business days
Please note that delivery times are estimates and may vary due to postal and customs processing.
Make sure to provide a complete and accurate shipping address, including apartment, suite, or unit numbers as applicable.
Streetwoods is not responsible for delays, damages, or lost packages caused by incorrect address information, postal or courier services.
If a package is returned to us due to an incorrect or insufficient address, the buyer is responsible for reshipping fees.
Returns and Exchanges
All sales at Streetwoods are final. We do not accept returns or exchanges at this time.
This is because our products are made to order through our partners.
If you receive a defective or damaged product, please contact us within 5 days of receiving your order at orders@streetwoodsglobal.com.
We will review your claim and offer a possible solution such as a refund, replacement, or store credit.
Please provide photos of any damages caused during shipping to assist with your claim.
Legal
By using our website and making a purchase, you agree to our Terms of Service and Privacy Policy.